Yes, we ship all over the world and shipping is complimentary.

Yes. Shipping is complimentary on all orders.

No. Import duties and taxes are included in our prices and paid by us, so there is nothing extra to pay when your order arrives.

Every piece is made to order especially for you so it’s final sale. We're unable to offer returns or exchanges. If you're unsure about sizing or details, please email us at contact@sereneakkawi.com or reach out through our Contact page before ordering and we'll be glad to help.

Each piece is made to order. Production typically takes 4-6 weeks followed by shipping (5-7 business days). Delivery details will be provided in your confirmation email.

Please email us at contact@sereneakkawi.com within 48 hours of delivery with your order number and photos. We will take care of it.

Please refer to our Sizing Guide. If you're unsure, reach out before placing your order.

You can reach out to us through our Contact Page! We will be happy to assist you.